How Builder Prime Scaled with Telgorithm’s Messaging API

In the competitive world of home improvement contracting, staying connected with customers is crucial. Jonathan Weinberg, Founder and CEO of Builder Prime, recognized this early on. His all-in-one business management platform was already helping contractors with CRM, marketing automation, estimating, invoicing, and more. But he knew that adding a robust text messaging solution could take customer engagement to the next level.

That’s where Telgorithm came in. In 2022, Builder Prime was Telgorithm’s first customer to go live. Jonathan shares how this partnership transformed his business, enhanced customer experience, and streamlined compliance with evolving text messaging regulations.

The Need for a Smarter Text Messaging Solution

Before Telgorithm, Builder Prime had basic text messaging capabilities through Twilio - primarily for sending reminder notifications. However, this capability lacked the interactive and automated features that the Builder Prime customers requested. The home improvement contractors wanted to:

• Automate appointment booking
• Follow up on estimates and sales opportunities
• Re-engage with leads that didn’t convert initially
• Request customer reviews
• Coordinate installation schedules via text

Jonathan’s goal was to make text messaging a seamless, automated, and interactive capability within the Builder Prime platform.

Why Builder Prime Chose Telgorithm Over Twilio

While considering Twilio for an advanced texting solution, Jonathan found the platform too complex and difficult to navigate. There were multiple products, tools, and regulatory requirements that weren’t easy to implement. Worse, getting knowledgeable support from Twilio was a significant challenge.

Through a mutual business connection, Jonathan was introduced to Telgorithm’s CEO, Aaron Alter. Despite Telgorithm being a newer company at the time, Jonathan saw clear advantages in partnering with them:

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✔️ Industry Knowledge & Expertise – Telgorithm’s background aligned well with Builder Prime’s needs.
✔️ Personalized Support – Unlike larger legacy vendors, Telgorithm provided hands-on guidance.
✔️ Regulatory Compliance Assistance – Telgorithm took care of navigating the 10DLC industry regulations.
✔️ Faster Implementation & Feature Customization – Telgorithm offered more flexibility and quicker responses.

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“With Twilio, it was hard to get support or clarity on 10DLC regulations. Telgorithm made it easy by walking us through everything step by step.”

– Jonathan Weinberg, Founder & CEO, Builder Prime

The Impact of Telgorithm on Builder Prime

Seamless Implementation & Fast Results

Builder Prime integrated Telgorithm’s APIs within two weeks, rolling out text messaging to its customers almost immediately. The impact was instant:

Improved engagement – Contractors could now automate customer follow-ups and appointment scheduling.
Increased conversions – Customers responded to text messages faster than emails, boosting sales.
Time savings – Automation reduced manual follow-ups, freeing up time for contractors.

Elevated Customer Experience & Revenue Growth

Telgorithm’s texting solution quickly became a critical revenue driver for Builder Prime. By offering text messaging as an integrated capability in its platform, Builder Prime saw direct revenue growth while improving customer retention.

Moreover, Telgorithm’s expertise in 10DLC compliance helped Builder Prime onboard customers faster than competitors still struggling with Twilio’s lengthy approval process.

Reliable & Scalable Partnership

Since becoming Telgorithm’s first live customer, both companies have grown significantly. The partnership has remained strong because of Telgorithm’s:

Reliability – No major service disruptions
Scalability – Supporting more Builder Prime users over time
Ongoing support – Quick assistance with API questions and compliance needs

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“Telgorithm’s support has been invaluable. They don’t just provide a service; they partner with us to ensure our success.” – Jonathan Weinberg

Why Jonathan Recommends Telgorithm to Other Businesses

For any company looking to enhance their text messaging capabilities, Jonathan strongly recommends Telgorithm. Here’s why:

Easy API integration – Up and running in just two weeksPersonalized, expert support – No navigating complex documentation alone
Faster compliance approvals – Quick onboarding for customers under 10DLC regulations

‍No vendor lock-in – More flexibility compared to competitors

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“Telgorithm has been a game-changer for Builder Prime. If you need a reliable, scalable, and compliance-friendly text messaging solution, they’re the partner you want.”

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Final Thoughts

Builder Prime’s journey with Telgorithm showcases the power of choosing the right technology partner. From faster customer engagement to increased revenue and streamlined compliance, Telgorithm’s text messaging platform has played a pivotal role in Builder Prime’s success.

If you’re looking for a text messaging solution that’s powerful, compliant, and backed by expert support, Telgorithm is the way to go.

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