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Blog Post
Published:
February 20, 2025

Telgorithm's Programmable Voice API for Seamless Inbound & Outbound Calls

Written By:
Lauren Spinelli

Telgorithm’s Voice APIs Designed to Compliment Messaging

In today’s evolving cloud communications landscape, businesses need seamless and reliable communication to stay ahead. While Telgorithm remains focused on messaging APIs to simplify 10DLC messaging, voice communication continues to be an integral piece of customer interaction. 

That’s why we offer reliable and easy-to-use Voice APIs designed to compliment our messaging API services and streamline business communication.

Telgorithm is known for its industry-leading A2P 10DLC messaging API solutions, but you may not have known we also offer Voice APIs as well. We’ve expanded our voice offering to include two call forwarding options (Static Call Forwarding) and (Dynamic Call Forwarding) as well as support outbound calling capabilities, and continue to expand our offering.

What does Telgorithm’s Voice APIs offer?

Whether you need a simple, consistent routing solution or dynamic, real-time control over your calls, Telgorithm provides the tools you need to succeed.

  • Clear Call Quality: Ensure professional-grade voice clarity and reliability.

  • Seamless Integration: Easily embed voice capabilities into your existing applications.

  • Scalability: Grow your business without worrying about communication limitations.

  • Compliance & Security: Stay compliant with industry regulations while keeping conversations secure.

Inbound Calls with Call Forwarding Options

Telgorithm handles Inbound Calls with two call forwarding features (Static Call Forwarding) and (Dynamic Call Forwarding) to help manage inbound calls with ease and reliability. 

Static Call Forwarding: This allows your customers to set a fixed destination for all incoming calls. After setup, all calls to a Telgorithm number are instantly directed to the assigned destination, providing smooth and consistent call management. This functionality is ideal for businesses seeking dependable, hassle-free call routing without the need for frequent adjustments.

Dynamic Call Forwarding: This allows your customers the flexibility to decide how inbound calls are handled in real-time. This functionality is perfect for businesses requiring flexible, tailored call management that adapts to unique requirements.

Outbound Calls with Seamless API Integration

Telgorithm’s outbound calls API lets you programmatically initiate calls from your applications, giving you greater control over communication. Seamlessly integrate outbound calling to enhance customer engagement—whether for notifications, surveys, or sales campaigns—guaranteeing seamless and dependable connections.

For more information on our Voice API, visit our product page here.

Pair Your 10DLC Messaging with Voice

Voice communication is still a powerful way to engage with customers and improve business operations. With Telgorithm’s next-level 10DLC services and voice capabilities, you can bring your business communication under one roof.

Ready to learn more about Telgorithm’s Voice APIs? Contact us to learn more or review our Voice API Documentation here

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