When it comes to A2P 10DLC SMS/MMS messaging, many providers offer messaging APIs—but few can match the level of transparency, expertise, guidance, and reliability that Telgorithm brings to the table. 

With over 20 years of domain experience, our founders built Telgorithm to set a new standard in cloud communications. With that came the technology to not only excel in the 10DLC space, but also the critical support and industry insights that empower businesses to succeed beyond the basic product offerings. Here’s why partnering with Telgorithm is a game-changer for your messaging API needs.

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1. Compliance Guidance That Streamlines Your Process

Navigating the regulatory requirements for A2P 10DLC messaging can be a headache, but with Telgorithm, you’re never in the dark. We provide expert guidance to ensure your Brands and Campaigns are compliant to avoid delays in your customers sending messages. 

Our team works with you to craft compliant website templates or guidelines for your customers and submit Campaigns that get approved the first time around—helping you avoid the delays and costs associated with rejections. In fact, our Campaign processing times are between 48-72 hours, so your customers won’t be slowed down. 

2. API Functionality & Features Built with Customers in Mind 

Telgorithm’s APIs are well-documented to be as easy-to-use for our customers, making integration, set up and execution seamless. We offer quite a few functionalities and features that make working with Telgorithm simple. 

For one, Telgorithm’s APIs are built on an OpenAPI Generator allowing you to instantly generate a library conforming to whatever codebase you prefer to use for easy integration. OpenAPI Generator can instantly generate code from an OpenAPI specification. It can create code for client libraries, server stubs along with documentation and configuration for almost any type of codebase.

Additionally, we offer many unique features, for example:

• Conversation Metadata that allows you to directly correlate or match outbound messages to corresponding inbound responses from an end user. This feature is very valuable for multiple use cases including creating threaded text conversations that result from mass outbounding or tracking certain unique marketing promotions by end users.
• Automated Opt-Ins/Opt-Outs designed to assist Telgorithm customers in managing user consent for receiving messages. Webhooks are triggered when a recipient opts in or out to simply manage this process for our customers.  
• Voice services include two call forwarding options (Static Call Forwarding) and (Dynamic Call Forwarding) as well as support outbound calling capabilities, designed to compliment our messaging API services and streamline business communication.

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For a full list of functionalities and features, visit our API documentation here. 

3. Proactive & Automated Message Management for 99%+ Deliverability

Perhaps our most innovative feature includes our deliverability technology that allows for seamless 10DLC messaging, because your customers deserve reliable message delivery guaranteed.

We call this patent-pending feature Smart Queueing, which proactively manages TCR and carrier rate limits automatically, down to even the smallest carrier subsidiary. This means your customers' messages won’t fail due to exceeding limits, ensuring a premium deliverability of 99% or higher and zero waste on unsendable messages. 

4. Premium Customer Support, At No Additional Cost

From day one, we provide you with a dedicated Slack channel, so your team can connect directly with our experts. No more long response times or waiting days for a solution—our 10DLC specialists are ready to provide fast, solution-focused support. Everyone on our team has deep 10DLC domain knowledge so whether you need technical troubleshooting or compliance advice, you can count on our team to respond within 24 hours with solutions tailored to your needs.

5. A Partnership Built on Trust and Transparency

At Telgorithm, we’re not just a service provider; we’re a partner invested in your success. With over two decades of experience in the telecom space, our commitment to transparency and honest communication sets us apart. We don’t hide behind complex jargon, buzz words, or vague promises—we give you the tools, guidance, and support you need to thrive in an ever-changing messaging landscape.

6. Looking Ahead: Telgorithm’s Product Expansions in 2025

In 2025, we’re focused on continuing to optimize our A2P 10DLC product for increased efficiency and ease of use. We’re also excited to support Rich Business Messaging (RBM), commonly referred to as RCS, in the near future. 

By choosing Telgorithm, you’re not just gaining access to powerful technology—you’re gaining a partner who’s committed to your success. Let us help you navigate the complexities of A2P 10DLC messaging with confidence and efficiency.

Ready to get started? 

Connect with us today to learn how we can optimize your messaging and we'll review 1 of your rejected Campaigns for free!